What information do we collect?

We may collect certain types of personal information from you. Personal information is any information that can be used to identify you and may include details such as name, address, telephone numbers (including your mobile phone number), date of birth, gender and email address. We also collect transaction details relating to your purchases from us and any preferences you select as well as other personal information you disclose to us in communications between you and our company.

Why we collect personal information and the consequences of not providing it to us

Generally, we collect personal information about customers and valued members to provide a range of products and services, to meet our obligations to you and to enable us to conduct our business. We also collect personal information so you may enter a competition, seek employment or communicate with Give Humanity by e-mail, telephone or writing. We collect personal information from valued members so they can receive style updates, exclusive offers and promotions, pre-sale event invitations and personalized offers based on their shopping preferences. If you do not supply the requested personal information, we may be delayed or prevented from finalizing your purchase or satisfying your request or inquiry.

 

 

How do we collect and hold your personal information?

 

We may collect personal information in a number of ways including:

  • When you contact us with a question;

  • When you submit a job application; and

  • Through our website or our mobile site when you:

    • Place an online order with us

    • Subscribe to the GH newsletter

    • Enter a competition

    • Through any social media platform upon which you engage with us.

 

Generally, personal information is collected directly from you at the time you make a purchase or when you have other dealings with us. In some instances we may collect personal information about you from someone else. For example, someone may give us your name and address if they have purchased a Give Humanity gift for you and wish us to deliver the gift to you. If you provide us with personal information of another individual you agree to take reasonable steps to ensure that the individual is made aware of the matters set out in this Privacy Policy.   

 

 

How do we use your personal information?

 

We collect your personal information to keep you up to date with any important changes to our website including our products and services, to notify you of special events, promotions and offers that may be of interest to you (including by email and SMS), to send you our newsletter, to respond to your queries and to help Give Humanity manage and enhance its products and services. We also collect your personal information to allow us to manage and fulfill any orders you place with us including delivering any gifts purchased by you.